1. Returns
a. Eligibility: Returns are accepted within 30 days of purchase. Items must be unused, in original packaging, and in the same condition as received. Products showing installation, wear, damage, or alteration may not qualify.
b. Return Process: To start a return, contact our customer support team with your order information and reason for return. Approved requests will receive return instructions and authorization. Unauthorized returns may be declined.
Shipping Costs: Customers are responsible for return shipping fees unless the return is due to our error, such as an incorrect or damaged item.

2. Refunds
a. Inspection: Returned items are inspected upon arrival to confirm eligibility. Approved items will proceed to refund processing; items not meeting requirements may be rejected.
b. Refund Method: Refunds are issued to the original payment method. Processing times may vary depending on your payment provider.

3. Non-Returnable Items
The following items are not eligible for return or refund:
a. Installed or used electrical components.
b. Special-order or custom-made products.
c. Modified or altered items.
d. Damaged or Defective Items: If your item arrives damaged or faulty, contact customer support immediately. We will arrange a replacement or refund as appropriate.

4. Warranty
Some products include manufacturer warranties. Please review the manufacturer’s warranty terms for coverage details and claim procedures.

This policy serves as a general overview. For complete terms and additional information, please refer to the full policy on our website or contact our customer support team directly.